Reputation Builder brings all of the factors that contribute to your business’ online presence into one place, so you can take control of your online reputation.

Included in our Digital Toolbox Packages, Reputation Builder helps potential customers know that you are Liked and Trusted.

Monitoring and responding to the full spectrum of customer sentiment is a huge customer service opportunity for your business, and an opportunity for you to demonstrate the importance of your reputation to your customers.

• Find the reviews and comments that businesses don’t know exist
• Improve customer service and public image with punctual responses
• Take negative feedback as points for business improvement
• Offer dissatisfied customers apologies and incentives to win them back
• Publish positive reviews in marketing and social media to win new customers

Compile reviews from dozens of sites so you can easily see what’s being said about your business online. Plus, use competitive benchmarking to see how you stack up to the competition.

Improve your search rank by identifying online business listings that are inaccurate or missing from essential directories like Google, Facebook, Bing and many more.

Monitor when your business is mentioned in a variety of sources, including news sites, blogs and social networks.

Executive reports break down how your business is faring in online conversations and helps you understand what to do. Alerts are also sent every time new information is found.